WestConn Colonial Care Packages - Frequently Asked Questions

Here are some answers to some frequently asked questions.

Q. What is the last day I can order WCSU Care Packages?

A. All orders must be received by the deadlines listed on the individual product pages so that we can make sure your student gets their care package on time. If you have any questions about the deadlines, please email us.

Q. When will my care package be delivered?

A. The care packages will be delivered to the WCSU Alumni Office right before the holiday/event begins. If you have ordered other packages, they will be delivered based on the date specified with the order. Once received, the Alumni Office will notify your student for pick up.

Q. What are the shipping costs to send a care package?

A. Standard Shipping is included in the sale price. Overnight and priority shipping options are available at checkout for an additional charge.

Q. Is it safe to order online?

A. Online ordering is safe, easy and convenient. It is the preferred method for purchasing WCSU care packages because it makes order fulfillment, tracking, and payment much easier to manage.

ICareKits uses Secure Socket Layer encryption and credit card authentication to secure and validate your order online.

A. ICareKits has partnered with WestConn's Parents Club to professionally manage the University's care package fundraiser. A portion of each care package sale goes to WestConn's Parents Club.

Q. I have a question about my order. Who do I contact?

A. Send all inquiries about your order to ICareKits. Please do not send any inquiries to WestConn's Parents Club, as ICareKits has been contracted to manage this fundraising program.Click here to contact us via email.

Toll Free: 1-866-770-4453.